Warranty Policy

Within 2 years effective from the date of products ex-factory,  Huake guarantee to replace any defective products against verified samples or Huake’s product specification due to quality and workmanship issues with qualified products free of charge.Customers have to return defective products to Huake factory to check for replacement and repairing confirmation.

 In case of the products is out of the warranty period, Huake reserves the right to rejects to repair the products when there are no spare parts or the products damage badly.
Huake reserve the rights of changing the product performance and specification without prior notice.Method and charge Any defective products have to be returned to Huake factory to manage for replacement and repair since Huake don’t provide on-site service for foreign customers.

 The Customer need to pay the charge of shipping the defective products back to Huake factory, also Huake pay the shipping charge of return well-repaired products to customer address for mentioned above item .

Exclusions, this warranty does not cover the following
1.Improper use of the application not in accordance with instructions provided with the products caused the damages or defects of products or parts.

2.Improper installation, de-installation and modification by an unauthorized service person caused the damages and  defects of products or parts.

3.Improper input voltage and current connection made by personal or carelessness caused the damages and defects  of products or parts.

4.The damages and defects caused by nature calamity (acts of God) as earth quake, fire ruin and war.etc which can’t  be controlled by neither Huake company nor customers .

5.The damages and defects caused by transporter when defective products return to Huake company